Shipping and return policies for Abglanz

Shipping Info

Thank you for choosing Abglanz! We offer worldwide shipping via DHL from our base in Germany.

**Processing Time**

Orders are typically processed within 2-4 business days. Please note that processing may take longer during peak seasons or special promotions.

**Shipping Rates**

Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost before completing your purchase at the checkout.

**Delivery Time**

- **Germany:** 2-4 business days
- **Europe:** 5-7 business days
- **International:** 7-14 business days

Please note that these are estimated delivery times, and actual delivery may vary depending on customs processing times in the destination country.

**Tracking Your Order**

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the DHL website.

**Customs and Import Taxes**

International customers are responsible for any customs and import taxes that may apply. Abglanz is not responsible for delays due to customs.

**Lost or Damaged Items**

In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with you and the shipping carrier to resolve the issue.

**Contact Us**

If you have any questions regarding shipping or need assistance with your order, please contact us at [your contact information].

Thank you for supporting Abglanz!

Return Policy

Thank you for shopping with Abglanz! We hope you are delighted with your purchase. However, if you are not completely satisfied, we're here to help.

**Returns**

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

**Refunds**

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

**Shipping**

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

**Contact Us**

If you have any questions on how to return your item to us, contact us at [your contact information].

Thank you for supporting Abglanz!